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Welcome to Dollworld's new website. If you have any problems, please contact me. Changes have been made to the Terms and Conditions, please ensure you read them.

Services and Policies

Terms and Conditions

The content of all Dollworld policies incorporated in this website form part of the terms and conditions of all orders made through Dollworld, on this website. You are deemed to have read these conditions and to have accepted them by confirming an order with us. All orders made through this website are subject to the laws of Australia and Queensland.

General

All merchandise is subject to availability. We will contact you regarding back orders. Substitutions will not be made without the customer's prior approval.

Please be aware that as there have been updates to our website. All customers, returning or new, will need to register before placing an order through the Shopping Cart.

Prices

All listed prices are in Australian Dollars (AUD). Prices are inc GST.

Prices are subject to change without notice.

Discount Prices

Over the last 3 years, most of our major suppliers have drastically reduced their discounts, while some have removed their discounts altogether. In many cases the minimum quantity per order has also increased, making things even more difficult.

We source most of our products from overseas, so we are also facing escalating shipping costs, as well as increased fees for PayPal and credit card use. While we have been able to absorb some of these extra costs, we can no longer maintain our current discount structure.

Instead we are offering a 10% discount for all orders over AU$250. This applies to both Australian and overseas customers.

Payment

Important: The total amount of your order will be confirmed by Dollworld once we have received the details of your order, your preferred shipping method and have had the opportunity to calculate and apply these costs to your final invoice.

We will email you with the final total including these shipping costs as quickly as possible.

Dollworld accepts the following methods of payment:

EFT: (Electronic Funds Transfer). Our banking details will be emailed to you when you choose this payment method on your order form. While credit card payment isn't available, EFT is the recommended payment method.

PayPal: PLEASE DO NOT PAY until we send you a 'Request for Money' through the PayPal system, after shipping costs have been calculated. Please make sure we have your current email address. Please note that all PayPal payments will incur a 3.5% surchange, which will be included in the Postage & Handling total.

Australia Post Money Orders: for Australian customers only.

Credit Cards: Credit Card payments are not accepted at present. Keep your neye oin the Payment Box on the bottom of each page.

Full payment is required before goods are dispatched.

Shipping Within Australia

We strive to provide the most economical shipping costs possible. Generally, Dollworld uses Australia Post for shipping orders. Postal charges are made according to weight, or volume for bulky items, or items such as bisque, which require special packaging. Costs will be calculated after an order is packed.

ALL orders will be sent by Registered Mail at a charge of $2.95, which includes insurance up to $100 value. Orders over $100, can be insured at a base rate of $1.35 per $100 value, up to $5000. Please tick the appropriate box if you wish to insure your parcel.

Extra insurance may not be available for all orders.

Australia Post offers a number of options, including overnight services. Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. if you wish to use an option not listed on the Order Form.

Goods are sent at the customer's responsibility.

International Shipping

We strive to provide the most economical shipping costs possible. Goods will generally be delivered through Australia Post by Air Mail. Other methods of the customer's choice can be arranged upon request. Please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. for details.

Australia Post insurance can be provided to most destinations, for a base charge of $9.00 for $100, plus $2.35 per $100 value, up to $5000. Please indicate in the box provided, if you wish to insure your order.

Goods are sent at customer's responsibility. Please note that not all orders may be insured, depending on shipping method selected or country of destination.

Privacy Policy

All information received is treated with strict confidence. Contact information is used for delivery purposes to ship orders, as well as for promotional material from Dollworld. Customers may indicate if they do not wish to receive such material. Personal and financial details will not be disclosed to any third party.

Wholesaler / Dealer

Wholesaler / Dealer: See Discounts

Terms and Conditions

The content of all Dollworld policies incorporated in this website form part of the terms and conditions of all orders made through Dollworld, on this website. You are deemed to have read these conditions and to have accepted them.

All orders made through this website are subject to the laws of Australia and Queensland.